---
#Email template: transfer.alert.yaml
#Sent to staff members when a ticket is assigned to them. Tickets can be
#assigned automatically by the system or manually by another staff member.
#Use %{assigner} to distinguish who made the assignment.
#---
notes: |
  Sent to agents when a ticket is transfered to a department to which
  they are a member.
subject: |
  Хүсэлт #%{ticket.number} шилжүүлэх - %{ticket.dept.name}
body: |
  <h3>Сайн байна уу? %{recipient.name},</h3>
  Таны <a href="%{ticket.staff_link}">#%{ticket.number}</a> дугаартай хүсэлт <strong>%{staff.name.short}</strong> ажилтны хүсэлтээр %{ticket.dept.name} алба руу шилжлээ

  <br>
  <br>
  <blockquote>
      %{comments}
  </blockquote>
  <hr>
  <div>Хүсэлтийг харах эсвэл хариу өгөхийн тулд тусламжийн албаны систем уруу <a
  href="%{ticket.staff_link}">нэвтрэнэ үү.</a>
  </div>
  <em style="font-size: small; ">Тусламж үйлчилгээний алба</em>
  <br>
  <a href="https://osticket.com/"><img width="126" height="19"
      alt="Powered By osTicket" style="width: 126px;"
      src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc"/></a>
