---
#Email template: assigned.alert.yaml
#Sent to staff members when a ticket is assigned to them. Tickets can be
#assigned automatically by the system or manually by another staff member.
#Use %{assigner} to distinguish who made the assignment.
#---
notes: |
  Hutumwa kwa  wafanyakazi wanapopewa tiketi . Tiketi zinaweza kupewa moja kwa moja na mfumo au kibinafsi na mfanyakazi mwingine
  . Tutumia % {assigner} ili  kutofautisha aliyepeana jukumu.
subject: |
  Tiketi imepewa kwako
body: |
  <h3><strong>Hi %{assignee.name.first},</strong></h3>
  Tiketi <a href="%{ticket.staff_link}">#%{ticket.number}</a> umepewa tiketi kutoka kwa
   %{assigner.name.short}
  <br>
  <br>
  <table>
  <tbody>
  <tr>
      <td>
           <strong> Kutoka</strong>:
      </td>
      <td>
           %{ticket.name} &lt;%{ticket.email}&gt;
      </td>
  </tr>
  <tr>
      <td>
           <strong>anwani</strong>:
      </td>
      <td>
           %{ticket.subject}
      </td>
  </tr>
  </tbody>
  </table>
  <br>
  %{comments}
  <br>
  <br>
  <hr>
  <div>Kuangalia/kujibu tiketi, tafadhali <a
  href="%{ticket.staff_link}"><span style="color: rgb(84, 141, 212);"
  >kuingia</span></a> kwa mfumo wa msaada wa tiketi</div>
  <em style="font-size: small; ">mfumo wa kirafiki ya kusaidia mteja</em>
  <br>
  <img src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc"
  alt="Powered by osTicket" width="126" height="19" style="width: 126px;">
