---
#This is popup help messages for the Admin Panel -> Settings -> Tasks
#Fields:
#title - Shown in bold at the top of the popover window
#content - The body of the help popover
#links - List of links shows below the content
#title - Link title
#href - href of link (links starting with / are translated to the
#helpdesk installation path)
#The key names such as 'helpdesk_name' should not be translated as they
#must match the HTML #ids put into the page template.
#---
number_format:
  title: 任务编号格式
  content: >
    此设置用于生成工单编号。使用井号替代数字 (`#`) ，而其他数字文本则予以保留。<br/><br/>例如，对六位数字而言，可使用<code>######</code>。
sequence_id:
  title: 任务编号序列
  content: >
    从中选择一种生成工单编号的序列机制。系统默认随机编号和顺序编号机制。你可以根据自己的需要创建更多的序列机制。
default_sla:
  title: 默认 SLA
  content: >
    Choose the default Service Level Agreement to manage how long a task can remain Open before it is rendered Overdue.
  links:
    - 
      title: 创建更多 SLA 计划
      href: /scp/slas.php
default_priority:
  title: 默认优先级
  content: >
    Choose a default <span class="doc-desc-title">priority</span> for tasks not assigned a priority automatically.
task_attachment_settings:
  title: 咨询线程附件
  content: >
    Configure settings for files attached to the <span class="doc-desc-title">description</span> field. These settings are used for all new tasks and new messages regardless of the source channel (web portal, email, api, etc.).
page_title:
  title: 提醒和通知
  content: >
    Alerts and Notices are automated email notifications sent to Agents when various task events are triggered.
task_alert:
  title: 新任务通知
  content: >
    <p>创建新任务时向代理发送提醒。</p><p class="info-banner"> <i class="icon-info-sign"></i>如果任务是自动分配的，则不会发送提醒。</p>
  links:
    - 
      title: 默认新任务提醒模板
      href: /scp/templates.php?default_for=task.alert
activity_alert:
  title: 新活动通知
  content: >
    用户将新消息添加至现有任务时，发送提醒至代理。
  links:
    - 
      title: 默认新活动提醒模板
      href: /scp/templates.php?default_for=task.activity.alert
assignment_alert:
  title: 任务分配提醒
  content: >
    Alert sent out to Agents on task assignment.
  links:
    - 
      title: Default Task Assignment Alert Template
      href: /scp/templates.php?default_for=task.assignment.alert
transfer_alert:
  title: 任务移交提醒
  content: >
    Alert sent out to Agents on task transfer between Departments.
  links:
    - 
      title: 默认任务变更提醒模板
      href: /scp/templates.php?default_for=task.transfer.alert
overdue_alert:
  title: 过期任务提醒
  content: >
    Alert sent out to Agents when a task becomes overdue based on SLA or Due Date.
  links:
    - 
      title: Default Stale Task Alert Template
      href: /scp/templates.php?default_for=task.overdue.alert
    - 
      title: 管理 SLA
      href: /scp/slas.php

